Return, Replacement, Claim Policy

Please use the form to the right to submit a return, replacement, or claim request.

ShirtSpace offers a free 60-day return policy with no restocking fees! Some Restrictions apply.

Once your request is received, we'll email you a Return Authorization (RA) number, a free prepaid return label (when applicable), and detailed return instructions.

Please note that only one return, replacement, or claim request may be submitted per order. Be sure to include all items you wish to return, replace, or submit a claim for before completing your request.

Returns must be requested within 60 days of purchase. If your order was placed more than 60 days ago, please contact our Customer Support team at (877) 285-7606 or [email protected]. If your order was placed more than 60 days ago, please contact our Customer Support team at (877) 285-7606 or [email protected].

Restrictions

Returns must include the Return Authorization (RA) number clearly written on the outside of the package.
Items that have been washed, worn, altered, or decorated cannot be returned.
Please allow up to 10 business days after your return is received at our warehouse for your refund to be processed. If you'd like to check the status of your refund, contact us at [email protected] or (877) 285-7606.
If you choose not to use our prepaid return label, you will be responsible for return shipping costs.
Original shipping charges are non-refundable. Refunds are issued for returned merchandise only and reflect any discounts applied to your original purchase.
We do not offer exchanges. If you need a different item, please place a new order. Customers are responsible for shipping charges on replacement orders.
Discontinued and closeout items are not returnable.
Returns with a merchandise value of $600 or more are subject to return shipping charges and a 20% restocking fee.
Accounts with excessive return activity may be subject to return shipping charges and/or a restocking fee.
ShirtSpace is not responsible for items not purchased from ShirtSpace.com that are returned to us in error.
ShirtSpace is not financially responsible for items returned to an address other than the return address provided in your return instructions.

Problems with your order?

We take pride in providing high-quality products. If you receive a defective, damaged, or incorrect item, please contact us within 3 business days of delivery to submit a claim.

Once your claim is approved, we'll provide a replacement or merchandise credit for the affected item. Claims submitted more than 3 business days after delivery may not be eligible for replacement or credit.